Service
How Can We Help You?
When you have issue in the product type selection, want to know which type of product in power line to match, this is where we can provide you with service
Martingale has a technical team covering 1-500KV line products and customizes personalized solutions according to your needs. The supporting workshop and laboratory can quickly obtain solution adaptation results, ensuring that the products can be used with confidence after production. In addition, Martingale has reached cooperation intentions with well-known domestic and foreign testing institutions such as SGS and BV to provide third-party inspection for products and guarantee the use of products by end users.
01.
Technical support
All Martingale engineers are here to serve you, with experienced technical consultants and business managers dedicated to serving you
02.
Bid document support
Martingale fully understands the difficulty and time required to create different product technical information, selection, and bidding documents. We have a complete set of bidding documents that can accurately and quickly solve these difficulties for you
03.
Quality assurance
From cables to accessories, Martingale has a mature execution standard and inspection system, providing 18 months of quality assurance for all products
04.
Free bidding support
Martingale understands very well that all success is not achieved overnight, and the competition in bidding is extremely fierce. We are always with you to face the risks and challenges in bidding together
05.
Free technical consultation
When you have any questions about the cables and accessories products in the 1-500KV line, you can call our service hotline or leave a message on WhatsApp at any time, and we will reply to your message as soon as possible
06.
Customized product services
In the past 28 years of experience, we have encountered many products that require customization, and commonly used molds cannot produce corresponding products. Don’t worry, we have a non-standard department to solve this problem. Mold opening is our specialty, and you can purchase products that are not commonly used in the market from me
07.
Market information sharing
Martingale is willing to share with partners the latest needs and development directions of each country in the field of power engineering, and to seek opportunities for common progress through these opportunities
08.
After sales service
If you have any questions about the product manual and user manual, please feel free to contact us at any time. I will provide you with detailed answers until you understand. This is our commitment
Get Started with Your Case
E-mail: Martingalein@163.com
01.
Technical support
Our experienced engineering team is composed of experts responsible for cables, transformers, insulators, lightning arresters, connection fittings, etc. Don’t worry, we are in the same office, so no matter which product you have questions about, we can reply to you as soon as possible and solve your doubts
02.
Bid document support
Two technical teams are responsible for the bidding documents for the English market and the French market, from technical assurance specifications to drawings, from manufacturer’s permission certificates to quotation materials, which will be produced by a professional team for you
03.
Quality assurance
The work of the quality inspection department is to ensure that each batch of products can be submitted to the client with quality that meets the technical data requirements, and to ensure long-term smooth operation. Sampling and destructive experiments are conducted on each product
04.
Free bidding support
We often face situations where we fail to win a bid. After each bid opening, we analyze the reasons for the failure with our partners and prepare for the next bid. If both parties are actively preparing and have put in their best efforts to win the bid, Martingale will reflect on themselves, summarize the reasons, and prepare for the next bid.
05.
Free technical consultation
If you have no bidding or procurement projects at the moment and are only interested in product technical parameters, selection, or manufacturing processes during the work process, Martingale welcomes your visit. We will definitely tell you everything we know, and progress together with you is our dream goal
06.
Customized product services
In EPC projects, non-standard products are often involved, and we may not be able to buy the products you need in the market. This is our advantage. As a factory, we can customize various models of products for you and make samples to test performance in the laboratory until your requirements are met
07.
Market information sharing
The relationship between market demand and competition is constantly changing. Communicating and exchanging information with each other can help us more keenly capture market trends and new demands. Martingale has been searching for new opportunities to expand its service scope and is committed to exploring the blue ocean with partners
08.
After sales service
If you want to learn more about the product or need technical support during the use of the product, please feel free to contact us. If you need technical training, please feel free to come to China, or we can send engineers to your office to provide technical services for you
